It sounds like your database may have been corrupted.
MSN Premium subscribers should be updating to MSN Explorer version 10. If your
subscription is via a partner such as Qwest or Verizon, you would probably
remain at 9.6.
You can try to rebuild the local index by performing the reset at the login page
- before signing into MSN Explorer, press Ctrl-Shift-F10.
If that doesn't help, the messages can be recovered, albeit painfully.
The email files are all stored within the user profile folder. For 9.0/9.1 and
9.5/9.6/10 they are slightly different. In 9.0/9.1 they can be found here:
C:\Documents and Settings\{userID}\Local Settings\Application
Data\Microsoft\MSN\db\
In 9.5/9.6/10, change \db\ to \db30\
In order to see the folders and the files within them, you need to set the
Windows Explorer options to show hidden files and folders and possibly system
files.
Inside this db30 folder, you will find files with an extension of .sdf - ignore
these. You're interested in the ones that look like: username-msn-com.1a0, 1a1,
etc.
and also within the folders \Mail(MSN user ID)\ with extensions of .000,
starting with stm0x...
You can copy and rename these files to have an extension of .eml.
Double-clicking them will open them in Outlook Express, Windows Mail or Windows
Live Mail, depending on what's installed. You can then move them to a folder in
OE/WM/WLM if desired for future access or import into MSN mail, or you can send
them back to yourself for filing within the MSN client program.
On 10/5/07, "ComputerGuy" posted this tip in the MSN Discussion newsgroup:
"...here is one little piece of advise. After renaming about 50 of the thousand
plus emails it hit to me to just go into windows explorer, tools, folder options
and add file the file extension of .000 and give it the same properties as a
..eml file thus saving me hours of having to rename all the files. Not really
needed when it is only a couple of messages but when there are hundreds or even
thousands of files, this will save much pain and suffering."
And, Earle H. offered an additional tip:
Open a Command Prompt (Start/Run/cmd) and navigate to the folder that you copied
the contents of the \db30 folder to and type the following command -
REN *.000 *.EML
And then press enter. This will rename all files in that folder with an
extension of 000 to now have an extension of eml.
-steve
Post by jmacBy no action of our own, all of our "folders on your computer" that we
created on our inbox e-mail page just disappeared 3/8-9?/10. Tech help was
ineffective in retrieving them. Anyone else have this happen? I seen on line
that upgrades by MSN can cause this to happen? We are running the 9.60
version MSN Premium high speed. Never had anything like this happen in the
past 8-10 years.
--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
***@mvps.org