MyMSN page lost again. How does this happen?

Discussion:

(too old to reply)

Big Al Mintaka

2009-12-15 00:21:01 UTC

Hello,
Once again, MyMSN customized home page is gone. In its place are a bunch of
modules I don't want. My stock portfolio was replaced by one that has the
Dow Jones and S&P only - all of my other stocks are gone, and when I try to
add them back I get a message that says "Information is not available at this
time."

I was in the process of adding my weather locations back in when I noticed
that a gadget with dating and singles advice kept reappearing after I deleted
it. It reappears when I go to the "Add Content" page and return to the MyMSN
page, whether or not I add any other content. Does anyone know why this
happens?

All of my news gadgets were deleted and replaced by different ones.

Something called "Today page" was added when I tried to access live mail.
There was a bunch of nonsense on it I didn't need, so I went into the
settings and disabled it immediately. Now my inbox loads immediately as
before. This was a minor irritation compared to losing the MyMSN home page,
but it didn't help matters.

Could this have happened because of another Windows XP update? I ask this
because I noticed that at the same time I could no longer access the MyMSN
home page with FireFox 3.5.5. This problem happened once before after a
Powershell upgrade. I dumped Powershell which fixed the problem, but now
it's back and Powershell is nowhere to be found on my PC. Once again the
message is "Your request could not be processed at this time, please refresh
this page or try again later."

I'm doing all my repair work with IE 7 but would rather use FireFox. Does
anyone have any idea why I might have lost my MyMSN home page contents, and
why FireFox can no longer be used to access MyMSN?

I'm running Windows XP SP3. Thanks for your time,
Big Al Mintaka

Bill Rankin

2009-12-15 05:56:22 UTC

Permalink

I cannot help, I just want to add my voice to yours. I have used IE8 since
it came out and tonight my "My MSN" page was trashed. Just as happened to
you, all my stocks and links were gone. My weather was localized to New
York City which is quite a switch from the previous San Antonio, Texas
setting. I sent a request in to have my layout and settings restored. It
will be interesting to see what happens.

When they restore it I am going to take a screenshot. If they can't restore
it then it is another strike against relying on Microsoft's cloud.

Bill

Post by Big Al Mintaka
Hello,
Once again, MyMSN customized home page is gone. In its place are a bunch of
modules I don't want. My stock portfolio was replaced by one that has the
Dow Jones and S&P only - all of my other stocks are gone, and when I try to
add them back I get a message that says "Information is not available at this
time."
I was in the process of adding my weather locations back in when I noticed
that a gadget with dating and singles advice kept reappearing after I deleted
it. It reappears when I go to the "Add Content" page and return to the MyMSN
page, whether or not I add any other content. Does anyone know why this
happens?
All of my news gadgets were deleted and replaced by different ones.
Something called "Today page" was added when I tried to access live mail.
There was a bunch of nonsense on it I didn't need, so I went into the
settings and disabled it immediately. Now my inbox loads immediately as
before. This was a minor irritation compared to losing the MyMSN home page,
but it didn't help matters.
Could this have happened because of another Windows XP update? I ask this
because I noticed that at the same time I could no longer access the MyMSN
home page with FireFox 3.5.5. This problem happened once before after a
Powershell upgrade. I dumped Powershell which fixed the problem, but now
it's back and Powershell is nowhere to be found on my PC. Once again the
message is "Your request could not be processed at this time, please refresh
this page or try again later."
I'm doing all my repair work with IE 7 but would rather use FireFox. Does
anyone have any idea why I might have lost my MyMSN home page contents, and
why FireFox can no longer be used to access MyMSN?
I'm running Windows XP SP3. Thanks for your time,
Big Al Mintaka

Big Al Mintaka

2009-12-15 22:57:01 UTC

Permalink

Hi Bill,

it certainly sounds like we're running into the same problem. FWIW, I'm
running IE7. I had problems with IE8 unrelated to MSN and got rid of it some
time ago.

Today most of the MyMSN home page was intact, but the stock quotes were
gone. I re-added the stock quotes gadget and found that it already contained
some (but not all) of my quotes. Bizarre. That information was stored
somewhere even though the gadget was gone when I first logged on.

I've been maintaining the page for my father who's in his 80's and needs a
helping hand with this stuff. I've recommended that we switch his services
to iGoogle. I also have an iGoogle account I've had for a long time and it's
never given me problems like this. I can also access it with FireFox at all
times.

We're making the move to iGoogle as soon as possible.

Unfortunately I can't shed any light on this MyMSN problem either, so I have
nothing to add to what you and I have already said. I still don't know if
the problem with FireFox is related to this issue with trashed home pages

Have a good one,
Big Al Mintaka

Post by Bill Rankin
I cannot help, I just want to add my voice to yours. I have used IE8 since
it came out and tonight my "My MSN" page was trashed. Just as happened to
you, all my stocks and links were gone. My weather was localized to New
York City which is quite a switch from the previous San Antonio, Texas
setting. I sent a request in to have my layout and settings restored. It
will be interesting to see what happens.
When they restore it I am going to take a screenshot. If they can't restore
it then it is another strike against relying on Microsoft's cloud.
Bill

Bill Rankin

2009-12-16 05:37:32 UTC

Permalink

Al,

Mine is back completely with all the stocks and correct layout. My page is
saved as William's page. That had disappeared. The page that was there was
the default page. Now William's page is back. Apparently something
happened on the server, or there was a linkage problem, or a problem with my
Windows LiveID sign in. I should have checked Sky Drive and Spaces to see
if they were there.

Good luck,
Bill

Post by Big Al Mintaka
Hi Bill,
it certainly sounds like we're running into the same problem. FWIW, I'm
running IE7. I had problems with IE8 unrelated to MSN and got rid of it some
time ago.
Today most of the MyMSN home page was intact, but the stock quotes were
gone. I re-added the stock quotes gadget and found that it already contained
some (but not all) of my quotes. Bizarre. That information was stored
somewhere even though the gadget was gone when I first logged on.
I've been maintaining the page for my father who's in his 80's and needs a
helping hand with this stuff. I've recommended that we switch his services
to iGoogle. I also have an iGoogle account I've had for a long time and it's
never given me problems like this. I can also access it with FireFox at all
times.
We're making the move to iGoogle as soon as possible.
Unfortunately I can't shed any light on this MyMSN problem either, so I have
nothing to add to what you and I have already said. I still don't know if
the problem with FireFox is related to this issue with trashed home pages
Have a good one,
Big Al Mintaka

Post by Bill Rankin
I cannot help, I just want to add my voice to yours. I have used IE8 since
it came out and tonight my "My MSN" page was trashed. Just as happened to
you, all my stocks and links were gone. My weather was localized to New
York City which is quite a switch from the previous San Antonio, Texas
setting. I sent a request in to have my layout and settings restored.
It
will be interesting to see what happens.
When they restore it I am going to take a screenshot. If they can't restore
it then it is another strike against relying on Microsoft's cloud.
Bill

Post by Big Al Mintaka
Hello,
Once again, MyMSN customized home page is gone. In its place are a
bunch
of
modules I don't want. My stock portfolio was replaced by one that has the
Dow Jones and S&P only - all of my other stocks are gone, and when I
try
to
add them back I get a message that says "Information is not available
at
this
time."
I was in the process of adding my weather locations back in when I noticed
that a gadget with dating and singles advice kept reappearing after I deleted
it. It reappears when I go to the "Add Content" page and return to the MyMSN
page, whether or not I add any other content. Does anyone know why this
happens?
All of my news gadgets were deleted and replaced by different ones.
Something called "Today page" was added when I tried to access live mail.
There was a bunch of nonsense on it I didn't need, so I went into the
settings and disabled it immediately. Now my inbox loads immediately as
before. This was a minor irritation compared to losing the MyMSN home page,
but it didn't help matters.
Could this have happened because of another Windows XP update? I ask this
because I noticed that at the same time I could no longer access the MyMSN
home page with FireFox 3.5.5. This problem happened once before after a
Powershell upgrade. I dumped Powershell which fixed the problem, but now
it's back and Powershell is nowhere to be found on my PC. Once again the
message is "Your request could not be processed at this time, please refresh
this page or try again later."
I'm doing all my repair work with IE 7 but would rather use FireFox.
Does
anyone have any idea why I might have lost my MyMSN home page contents, and
why FireFox can no longer be used to access MyMSN?
I'm running Windows XP SP3. Thanks for your time,
Big Al Mintaka

...winston

2009-12-16 07:38:22 UTC

Permalink

I've yet to see a MyMsn problem impact the other Live Services(SkyDrive, Spaces).
--
...winston
ms-mvp mail

Post by Bill Rankin
Al,
Mine is back completely with all the stocks and correct layout. My page is
saved as William's page. That had disappeared. The page that was there was
the default page. Now William's page is back. Apparently something
happened on the server, or there was a linkage problem, or a problem with my
Windows LiveID sign in. I should have checked Sky Drive and Spaces to see
if they were there.
Good luck,
Bill

Post by Bill Rankin
I cannot help, I just want to add my voice to yours. I have used IE8 since
it came out and tonight my "My MSN" page was trashed. Just as happened to
you, all my stocks and links were gone. My weather was localized to New
York City which is quite a switch from the previous San Antonio, Texas
setting. I sent a request in to have my layout and settings restored.
It
will be interesting to see what happens.
When they restore it I am going to take a screenshot. If they can't restore
it then it is another strike against relying on Microsoft's cloud.
Bill

Post by Big Al Mintaka
Hello,
Once again, MyMSN customized home page is gone. In its place are a
bunch
of
modules I don't want. My stock portfolio was replaced by one that has the
Dow Jones and S&P only - all of my other stocks are gone, and when I
try
to
add them back I get a message that says "Information is not available
at
this
time."
I was in the process of adding my weather locations back in when I noticed
that a gadget with dating and singles advice kept reappearing after I deleted
it. It reappears when I go to the "Add Content" page and return to the MyMSN
page, whether or not I add any other content. Does anyone know why this
happens?
All of my news gadgets were deleted and replaced by different ones.
Something called "Today page" was added when I tried to access live mail.
There was a bunch of nonsense on it I didn't need, so I went into the
settings and disabled it immediately. Now my inbox loads immediately as
before. This was a minor irritation compared to losing the MyMSN home page,
but it didn't help matters.
Could this have happened because of another Windows XP update? I ask this
because I noticed that at the same time I could no longer access the MyMSN
home page with FireFox 3.5.5. This problem happened once before after a
Powershell upgrade. I dumped Powershell which fixed the problem, but now
it's back and Powershell is nowhere to be found on my PC. Once again the
message is "Your request could not be processed at this time, please refresh
this page or try again later."
I'm doing all my repair work with IE 7 but would rather use FireFox.
Does
anyone have any idea why I might have lost my MyMSN home page contents, and
why FireFox can no longer be used to access MyMSN?
I'm running Windows XP SP3. Thanks for your time,
Big Al Mintaka

CroSoft

2010-03-25 15:12:01 UTC

Permalink

Thanks to no help from MS, and I have been a big fan for over 40 years, I
will look into your igoogle suggestion.

Thanks!

Scott

...winston

2010-03-26 04:38:17 UTC

Permalink

1970 is a bit early. Gates and Allen founded their partnership in 1975. MSN started in 1995.
--
...winston
ms-mvp mail

Post by CroSoft
Thanks to no help from MS, and I have been a big fan for over 40 years, I
will look into your igoogle suggestion.
Thanks!
Scott

Al K

2009-12-15 23:02:01 UTC

Permalink

hWhew! I am not te only one who lost their MYMSN page... I was afraid it was
something I Did! I am now frantically searching for all the important links
I have saved on the page over the last 10 years or so. Hopefully I can get it
running again. Sadly, I have urgent need for some of them.
--