Investigating cyber-bullying incident.

[Anteaus]

A request from client of mine:

There are reasons to believe that this client's daughter is being
cyber-bullied via MSN. The issue here is that all communications are via the
webmail interface, and AFAIK leave no retrievable information on the local
PC. Therefore it is difficult for the parent (or myself as company IT guy) to
investigate this.

Is there a process whereby an MSN sysop could grant access to the account
for the parent, or provide a log of recent communications? If so, who should
be approached? (UK account)

BTW I know very little about MSN as we don't typically use it in a business
environment, we have our own mailservers.

[N. Miller]

Post by Anteaus
There are reasons to believe that this client's daughter is being
cyber-bullied via MSN. The issue here is that all communications are via the
webmail interface, and AFAIK leave no retrievable information on the local
PC. Therefore it is difficult for the parent (or myself as company IT guy) to
investigate this.
Is there a process whereby an MSN sysop could grant access to the account
for the parent, or provide a log of recent communications? If so, who should
be approached? (UK account)
BTW I know very little about MSN as we don't typically use it in a business
environment, we have our own mailservers.

If it is email, there is a trail. You just need to view the email source
code. This is possible within any web browser used to access a Hotmail
account. I don't know the details of "how" using the MSN Explorer, but it
should still be possible.

If it is messenger, then it will be a little harder. If the daughter is
cooperating with the parent, then the parent should already have as much
account access as MSN would allow.

[PA Bear [MS MVP]]

You client can contact ***@hotmail.com.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

Post by Anteaus
There are reasons to believe that this client's daughter is being
cyber-bullied via MSN. The issue here is that all communications are via the
webmail interface, and AFAIK leave no retrievable information on the local
PC. Therefore it is difficult for the parent (or myself as company IT guy)
to investigate this.
Is there a process whereby an MSN sysop could grant access to the account
for the parent, or provide a log of recent communications? If so, who should
be approached? (UK account)
BTW I know very little about MSN as we don't typically use it in a business
environment, we have our own mailservers.