Discussion:
msn prem 9.5 lost email in my folders
(too old to reply)
mainframeguy
2006-11-18 23:27:01 UTC
Permalink
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
livinlifepeacefully
2006-11-21 01:51:02 UTC
Permalink
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
livinlifepeacefully
2006-11-21 01:56:01 UTC
Permalink
I had the exact same problem. had to uninstall and reinstall. All messages
gone, found the files but I want them back in my folders too. I have search
everywhere for help but all I find is how to find the files. I want them back
the way they were and not expirienced enough to do some of the things they
are talking about.
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
Peter Petrelli
2006-11-21 02:18:38 UTC
Permalink
Hey guys, I found a fix which seems to work a treat!

1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!

-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
livinlifepeacefully
2006-11-21 05:35:02 UTC
Permalink
IT WORKED!!! Thank you Peter. (especially for the copy and paste option) I
have never posted anything before but am a believer now. I have been
searching for answers for a week. I have even used the system restore twice.
You have made someone sleep better tonight and I know there are going to be
more people looking for this answer and if you are please make sure that you
click the yes button for did this post help and thank peter.
Thanks again!
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
cevaro
2006-11-22 00:25:01 UTC
Permalink
Thanks Peter you saved my marriage!
Post by livinlifepeacefully
IT WORKED!!! Thank you Peter. (especially for the copy and paste option) I
have never posted anything before but am a believer now. I have been
searching for answers for a week. I have even used the system restore twice.
You have made someone sleep better tonight and I know there are going to be
more people looking for this answer and if you are please make sure that you
click the yes button for did this post help and thank peter.
Thanks again!
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
mainframeguy
2006-11-22 02:06:01 UTC
Permalink
SAVE THE CHEERLEADER, AND SAVE THE WORLD
Post by cevaro
Thanks Peter you saved my marriage!
Post by livinlifepeacefully
IT WORKED!!! Thank you Peter. (especially for the copy and paste option) I
have never posted anything before but am a believer now. I have been
searching for answers for a week. I have even used the system restore twice.
You have made someone sleep better tonight and I know there are going to be
more people looking for this answer and if you are please make sure that you
click the yes button for did this post help and thank peter.
Thanks again!
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
Peter Petrelli
2006-11-22 02:22:37 UTC
Permalink
Hiro? Is that you??

-Peter
Post by mainframeguy
SAVE THE CHEERLEADER, AND SAVE THE WORLD
Post by cevaro
Thanks Peter you saved my marriage!
Post by livinlifepeacefully
IT WORKED!!! Thank you Peter. (especially for the copy and paste option) I
have never posted anything before but am a believer now. I have been
searching for answers for a week. I have even used the system restore twice.
You have made someone sleep better tonight and I know there are going to be
more people looking for this answer and if you are please make sure that you
click the yes button for did this post help and thank peter.
Thanks again!
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application
Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru
hotmail/msnmail
and also see my folders again???
Thanks
HAL
2010-03-03 00:41:01 UTC
Permalink
I'm not sure if I'm doing this right since I'm new to this group. I also
lost my stored e-mails when I had to reconstruct my e-mails im msn mail. My
computer uses Windows XP & Verizon DSL with MSN Explorer Premium. I tried
the recommended solution but don't have a db file (only a db30 file) so
wasn't able to reconstruct my lost stored e-mails. Do you have any other
suggestions?

Thanks,

Harold
Post by Peter Petrelli
Hiro? Is that you??
-Peter
Post by mainframeguy
SAVE THE CHEERLEADER, AND SAVE THE WORLD
Post by cevaro
Thanks Peter you saved my marriage!
Post by livinlifepeacefully
IT WORKED!!! Thank you Peter. (especially for the copy and paste option) I
have never posted anything before but am a believer now. I have been
searching for answers for a week. I have even used the system restore twice.
You have made someone sleep better tonight and I know there are going to be
more people looking for this answer and if you are please make sure that you
click the yes button for did this post help and thank peter.
Thanks again!
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application
Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
StephenB
2010-03-03 09:41:35 UTC
Permalink
he email files are all stored within the user profile folder. For 9.0/9.1 and
9.5/9.6/10 they are slightly different. In 9.0/9.1 they can be found here:
C:\Documents and Settings\{userID}\Local Settings\Application
Data\Microsoft\MSN\db\
In 9.5/9.6/10, change \db\ to \db30\
In order to see the folders and the files within them, you need to set the
Windows Explorer options to show hidden files and folders and possibly system
files.
Inside this db30 folder, you will find files with an extension of .sdf - ignore
these. You're interested in the ones that look like: username-msn-com.1a0, 1a1,
etc.

and also within the folders \Mail(MSN user ID)\ with extensions of .000,
starting with stm0x...

You can copy and rename these files to have an extension of .eml.
Double-clicking them will open them in Outlook Express, Windows Mail or Windows
Live Mail, depending on what's installed. You can then move them to a folder in
OE/WM/WLM if desired for future access or import into MSN mail, or you can send
them back to yourself for filing within the MSN client program.

On 10/5/07, "ComputerGuy" posted this tip in the MSN Discussion newsgroup:
"...here is one little piece of advise. After renaming about 50 of the thousand
plus emails it hit to me to just go into windows explorer, tools, folder options
and add file the file extension of .000 and give it the same properties as a
..eml file thus saving me hours of having to rename all the files. Not really
needed when it is only a couple of messages but when there are hundreds or even
thousands of files, this will save much pain and suffering."

And, Earle H. offered an additional tip:
Open a Command Prompt (Start/Run/cmd) and navigate to the folder that you copied
the contents of the \db30 folder to and type the following command -

REN *.000 *.EML
And then press enter. This will rename all files in that folder with an
extension of 000 to now have an extension of eml.

-steve
Post by HAL
I'm not sure if I'm doing this right since I'm new to this group. I also
lost my stored e-mails when I had to reconstruct my e-mails im msn mail. My
computer uses Windows XP & Verizon DSL with MSN Explorer Premium. I tried
the recommended solution but don't have a db file (only a db30 file) so
wasn't able to reconstruct my lost stored e-mails. Do you have any other
suggestions?
Thanks,
Harold
Post by Peter Petrelli
Hiro? Is that you??
-Peter
Post by mainframeguy
SAVE THE CHEERLEADER, AND SAVE THE WORLD
Post by cevaro
Thanks Peter you saved my marriage!
Post by livinlifepeacefully
IT WORKED!!! Thank you Peter. (especially for the copy and paste option) I
have never posted anything before but am a believer now. I have been
searching for answers for a week. I have even used the system restore twice.
You have made someone sleep better tonight and I know there are going to be
more people looking for this answer and if you are please make sure that you
click the yes button for did this post help and thank peter.
Thanks again!
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application
Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru
hotmail/msnmail
and also see my folders again???
Thanks
--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
***@mvps.org
reggie7
2010-06-23 03:41:51 UTC
Permalink
This is my first post on a discussion board.
I tried the 6 steps provided in this chain/discussion. The result was that
I saw some of my many (MSN local) folders but most were not there (or
visible). I have folders with names from A to Z. The non-standard folders
which I created that were there are "Inbox_Saved", "KEEP_SAVE_IMPORTANT", and
"Software Development". The "Software Development" folder has about 3
subfolders. I tried the tip about renaming the "*.000" files to "*.EML".
There was no change. I was still only able to see the my local folders as
mentioned above. So, it made no difference. I am using the most recent MSN
Explorer software (ver. 9.60.0053.2200). I downloaded it and installed it
before I brought the MSN email folders/files over via EasyTransfer.
The MSN email folders brought over from my old laptop were "DB" and "DB30".
I brought these email folders over from my old laptop (running Win XP) to my
new laptop (running Win 7) via the MS EasyTransfer app.
Can you please help me resolve this so that I can have access to all my
email folders and emails?

Thank you for your help.
Reggie
--------
Good idea and simple enough to do, but it didn't work for me.
Here's my situation. When my PC boots up one is presented with the option
to log in different users, (me, my wife, my son, etc.) If I log on as me and
then log into MSN I am presented the option of which e-mail account to log
into. If I log into mine (I am the system administrator), My MSN e-mail
works as it should with all local folders visible. (The MSN Premium patch
from Qwest seemed to fix mine ok).
But... If my wife logs in with her logon and into her MSN account, no mail
whatsoever is visible, neither current mail or stored mail.
Now, I I log into the PC as me but then log into her e-mail account, the new
mail (that stored on the server) is visible, but not the local folders (much
like what you'd get if you logged into Hotmail via the web).
I can dig into her db and db30 folders and see the stored mail there and, if
I rename it with .eml extentions, get Outlook Express to view it. What I'd
like though is to make it visible again to her using MSN (the way it used to
be).
It's bad enough when you screw up your own computer though a blunder, but
when you're sailing along peacefully and one night the "evil Microsoft"
sneaks a not-ready-for-primetime "upgrade" onto your system... well.... it
really tightens your jaws.
- Rick
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
StephenB
2010-06-23 08:55:46 UTC
Permalink
Reggie, renaming the files is only step 1. You then need to open each message
and import/save them into another email program and then finally get them back
to MSN Explorer.
Do you still have access to the old computer? If so, open MSN Explorer on it and
use the option under email options to Export/backup to an MSNBAK file. Copy that
file to the new PC and use the Import feature to restore the MSNBAK file. These
options are under the Email Options in MSN Explorer.
Note, too, that you can get help from MSN Support. http://support.msn.com for
options.
Since you have the db30 folder from the old PC, though, the manual restore
process will work using Windows Live Mail as the intermediate program. And, yes,
it will be a lot of work.
I'll paste the steps below again.
The email files are all stored within the user profile folder. For 9.0/9.1 and
9.5/9.6/10 they are slightly different. In 9.0/9.1 they can be found here:
C:\Documents and Settings\{userID}\Local Settings\Application
Data\Microsoft\MSN\db\
In 9.5/9.6/10, change \db\ to \db30\
In order to see the folders and the files within them, you need to set the
Windows Explorer options to show hidden files and folders and possibly system
files.
Inside this db30 folder, you will find files with an extension of .sdf - ignore
these. You're interested in the ones that look like: username-msn-com.1a0, 1a1,
etc.

and also within the folders \Mail(MSN user ID)\ with extensions of .000,
starting with stm0x...

You can copy and rename these files to have an extension of .eml.
Double-clicking them will open them in Outlook Express, Windows Mail or Windows
Live Mail, depending on what's installed. You can then move them to a folder in
OE/WM/WLM if desired for future access or import into MSN mail, or you can send
them back to yourself for filing within the MSN client program.

On 10/5/07, "ComputerGuy" posted this tip in the MSN Discussion newsgroup:
"...here is one little piece of advise. After renaming about 50 of the thousand
plus emails it hit to me to just go into windows explorer, tools, folder options
and add file the file extension of .000 and give it the same properties as a
..eml file thus saving me hours of having to rename all the files. Not really
needed when it is only a couple of messages but when there are hundreds or even
thousands of files, this will save much pain and suffering."

And, Earle H. offered an additional tip:
Open a Command Prompt (Start/Run/cmd) and navigate to the folder that you copied
the contents of the \db30 folder to and type the following command -

REN *.000 *.EML
And then press enter. This will rename all files in that folder with an
extension of 000 to now have an extension of eml.

-steve
Post by reggie7
This is my first post on a discussion board.
I tried the 6 steps provided in this chain/discussion. The result was that
I saw some of my many (MSN local) folders but most were not there (or
visible). I have folders with names from A to Z. The non-standard folders
which I created that were there are "Inbox_Saved", "KEEP_SAVE_IMPORTANT", and
"Software Development". The "Software Development" folder has about 3
subfolders. I tried the tip about renaming the "*.000" files to "*.EML".
There was no change. I was still only able to see the my local folders as
mentioned above. So, it made no difference. I am using the most recent MSN
Explorer software (ver. 9.60.0053.2200). I downloaded it and installed it
before I brought the MSN email folders/files over via EasyTransfer.
The MSN email folders brought over from my old laptop were "DB" and "DB30".
I brought these email folders over from my old laptop (running Win XP) to my
new laptop (running Win 7) via the MS EasyTransfer app.
Can you please help me resolve this so that I can have access to all my
email folders and emails?
Thank you for your help.
Reggie
--------
Good idea and simple enough to do, but it didn't work for me.
Here's my situation. When my PC boots up one is presented with the option
to log in different users, (me, my wife, my son, etc.) If I log on as me and
then log into MSN I am presented the option of which e-mail account to log
into. If I log into mine (I am the system administrator), My MSN e-mail
works as it should with all local folders visible. (The MSN Premium patch
from Qwest seemed to fix mine ok).
But... If my wife logs in with her logon and into her MSN account, no mail
whatsoever is visible, neither current mail or stored mail.
Now, I I log into the PC as me but then log into her e-mail account, the new
mail (that stored on the server) is visible, but not the local folders (much
like what you'd get if you logged into Hotmail via the web).
I can dig into her db and db30 folders and see the stored mail there and, if
I rename it with .eml extentions, get Outlook Express to view it. What I'd
like though is to make it visible again to her using MSN (the way it used to
be).
It's bad enough when you screw up your own computer though a blunder, but
when you're sailing along peacefully and one night the "evil Microsoft"
sneaks a not-ready-for-primetime "upgrade" onto your system... well.... it
really tightens your jaws.
- Rick
Post by Peter Petrelli
Hey guys, I found a fix which seems to work a treat!
1. Close all MSN windows
2. Press the Windows key and the letter R (Or go to Start > Run)
3. Paste "%userprofile%\Local Settings\Application Data\Microsoft\MSN" into
the run box and press OK
4. Rename "db30" to "db.old" and "db" to "db30"
5. Sign back into MSN Premium
6. Enjoy your stored messages once more!
-Peter
"Vote for Nathan!"
Post by mainframeguy
Automatic update of msn.com premium 9.5. First destroyed my pc.
after deleting and re-installing msn premium.. everything ok except
my folders on your computer. (hundreds)
I did search and I have the STM0* files which are the hidden email.
how do i reset pointer so that i c an access them thru hotmail/msnmail
and also see my folders again???
Thanks
--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
***@mvps.org

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