If you are a MSN dial up customer and already have internet access(broadband = cable/dsl/satellite) and only wish to change the
account status from a Msn dial up to an MSN BYO-isp plan then call Customer Service and have the account re-provisioned.
Customer Service for dial up Msn Accounts
(800) 386-5550
- you'll need to verify name and possibly the credit card used for the dial-up account.
You also have the option as a dial-up Msn customer to contact Customer Service online
1. https://membercenter.msn.com/Default.aspx (login with the primary dial up account's username/password and ensure you know the
name and credit card assigned to the account)
2. Click on Support(left hand pane) to load https:/support.msn.com
3. Click on Msn Dial-up Internet Access
4. Click on Chat(for Interactive Chat Support) in the Customer Service column.
Once your BYO signup is complete, your Customer Service Phone number will change to
For MSN Premium(BYO accounts) (800) 494-2962
--
...winston
MS-MVP[Mail]
Post by Don BHow do I switch from dialup to broadband and vice-versa?
MSN version 9.6
Thanks...Don B