MSN and 64 bit Vista

[Ravi Tejpal]

hello Howard

As I know MSN premium software, which includes MSN explorer software is not
compatible with Windows Vista 64 bit, we need to wait for the MSN to release
an 64-bit compatible Explorer

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

[Sandi]

I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

[StephenB]

MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
***@mvps.org

[Earle Horton]

Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.

Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.

Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.

Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would
automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[...winston]

Could be Qwest issue and possibly further compounded with Qwest suggesting use of WLM.

Access in OE and Outlook(without the OLC) uses Web DAV which eventually will be retired, but no sooner than Jan 2009.
--
...winston
ms-mvp mail

Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also Qwest users are still getting MSN Explorer version
9.50.0039.1900. Postings in this discussion group give the impression that 9.6 is the current version. I went to
membercenter.msn.com and downloaded and installed "the latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector, Outlook Express, Windows Live Mail and the Hotmail/Live
web portal.

[StephenB]

I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve

Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
From: BeritB [MSFT] <***@discussions.microsoft.com>
References: <C5251EC7.472BD%***@mac.com>
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Message-ID: <144FEEF6-F1E1-4FCE-AC77-***@microsoft.com>

Hi Lynn,

I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.

The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.

Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.

Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.

Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would
automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
***@mvps.org

[Ravi Tejpal]

Hello "StephenB"

Stephen I want to point out again that MSN premium software is NOT
compatible with Windows Vista 64 bit..I will get installed on 64 bit machiene
but it will not work properly or will work partially. It can also make your
machiene nt to work prperly..

Stephen I am pretty sure about it and have personal experiences with MSN
with Vista 64 bit.
THank you

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[Earle Horton]

Hi Ravi, I went back to Berit's original post and Stephen left out the
following.

"This posting is provided "AS IS" with no warranties, and confers no
rights."

Berit's post is pretty definite about it working. Are you using MSN's
Member Center setup program or a partner's version?
--

Post by Ravi Tejpal
Hello "StephenB"
Stephen I want to point out again that MSN premium software is NOT
compatible with Windows Vista 64 bit..I will get installed on 64 bit machiene
but it will not work properly or will work partially. It can also make your
machiene nt to work prperly..
Stephen I am pretty sure about it and have personal experiences with MSN
with Vista 64 bit.
THank you

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example,
is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on
my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[StephenB]

Ravi - that is *your* 64 bit Windows Vista experience. I'll let you know my
experience in a few weeks, assuming my laptop comes back ready to actually run
without crashing and I can then forge ahead with Vista 64 bit.
Berit's personal experience running on 64 bit Vista seems to differ from yours
dramatically *and* she works on the MSN team.
-steve

Post by Ravi Tejpal
Hello "StephenB"
Stephen I want to point out again that MSN premium software is NOT
compatible with Windows Vista 64 bit..I will get installed on 64 bit machiene
but it will not work properly or will work partially. It can also make your
machiene nt to work prperly..
Stephen I am pretty sure about it and have personal experiences with MSN
with Vista 64 bit.
THank you

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
***@mvps.org

[Earle Horton]

Heh, being a member of the MSN team can be interpreted in a number of ways.
How many developers did Berit have in her office, from MSN and Vista both,
when she was installing for the first time? It's not just Ravi either.
It's Ravi and this other fellow Howard in the same thread, plus somebody in
another thread who cannot run MSN Explorer under SP1.

MSN software is beginning to show its age, and let's face it is not on the
bleeding edge of Microsoft's marketing and development efforts. You should
expect more than the normal number of problems as it falls further and
further behind. I had a lot of trouble getting it to work on my Vista
laptop, and finally gave up on the exercise. If you want the "latest and
greatest" then maybe the Windows Live applications are better suited. Or
released software like IE7 and Outlook.
--

Post by StephenB
Ravi - that is *your* 64 bit Windows Vista experience. I'll let you know my
experience in a few weeks, assuming my laptop comes back ready to actually run
without crashing and I can then forge ahead with Vista 64 bit.
Berit's personal experience running on 64 bit Vista seems to differ from yours
dramatically *and* she works on the MSN team.
-steve

Post by Ravi Tejpal
Hello "StephenB"
Stephen I want to point out again that MSN premium software is NOT
compatible with Windows Vista 64 bit..I will get installed on 64 bit machiene
but it will not work properly or will work partially. It can also make your
machiene nt to work prperly..
Stephen I am pretty sure about it and have personal experiences with MSN
with Vista 64 bit.
THank you

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example,
is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on
my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and
my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[StephenB]

True enough, Earle. I agree on the age of MSN Explorer and can certainly
understand install issues on *any* platform.
It still doesn't mean that MSN Explorer is not compatible with 64 Bit Vista.
-steve

Post by Earle Horton
Heh, being a member of the MSN team can be interpreted in a number of ways.
How many developers did Berit have in her office, from MSN and Vista both,
when she was installing for the first time? It's not just Ravi either.
It's Ravi and this other fellow Howard in the same thread, plus somebody in
another thread who cannot run MSN Explorer under SP1.
MSN software is beginning to show its age, and let's face it is not on the
bleeding edge of Microsoft's marketing and development efforts. You should
expect more than the normal number of problems as it falls further and
further behind. I had a lot of trouble getting it to work on my Vista
laptop, and finally gave up on the exercise. If you want the "latest and
greatest" then maybe the Windows Live applications are better suited. Or
released software like IE7 and Outlook.

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
***@mvps.org

[MWMikey]

I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
Windows mail won't use my @msn email address??????????? Looks like microsoft
has left me "up the creek without a paddle" again.......................
!!

MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[Earle Horton]

Mikey see another thread in this newsgroup where people are reporting pop3
access for msn/hotmail/live mail accounts. That is just the ticket for
Windows Mail. Also see my message below if you have Office. Outlook is
just dandy for MSN mail.

Re. Berit's post I couldn't even get MSN to work on 32-bit Vista Business.

Earle

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle"
again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example,
is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on
my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[Earle Horton]

Update I now have Version 9.60.0053.200 working on Vista Ultimate SP1
32-bit. Knock on wood. If my luck holds I may even try another language
version.

Earle

Post by Earle Horton
Mikey see another thread in this newsgroup where people are reporting pop3
access for msn/hotmail/live mail accounts. That is just the ticket for
Windows Mail. Also see my message below if you have Office. Outlook is
just dandy for MSN mail.
Re. Berit's post I couldn't even get MSN to work on 32-bit Vista Business.
Earle

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle" again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example,
is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on
my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and
my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[HairyB]

I finally got fed up with this and called Qwest support. They asked me all
the usual questions (Are you connected to the Internet, Are you breathing,
etc) and finally patched me through to the MSN Partner Support. This guy had
me delete this folder in the registry -

HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Windows>Current
Version>Internet Settings>5.0>User Agent>Post Platform

I tried it again and it's working now on Vista 64bit. As a note, I was
trying to install the msnsusii.exe on Vista 64bit and getting error 235 on
installation...something about not being connected to the internet.

[StephenB]

Thanks for sharing the solution.
-steve

Post by HairyB
I finally got fed up with this and called Qwest support. They asked me all
the usual questions (Are you connected to the Internet, Are you breathing,
etc) and finally patched me through to the MSN Partner Support. This guy had
me delete this folder in the registry -
HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Windows>Current
Version>Internet Settings>5.0>User Agent>Post Platform
I tried it again and it's working now on Vista 64bit. As a note, I was
trying to install the msnsusii.exe on Vista 64bit and getting error 235 on
installation...something about not being connected to the internet.

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
***@mvps.org

[MWMikey]

-- Berit Benson,
Maybe you didn't understand the problem.. I pay a fee each month to have
access to MSN Premium. I used it without any problems for several years ver
9.?.
so I didn't expect to have a compatibility problem. I installed Windows Live
as before and it all worked except the mail. I tried the msn intaller. It
worked until reboot then caused a major crash for windows (non stop
rebooting). Try to imagine. I don't know if the new version of Live was the
cause or the MSN. I uninstalled them and was back to normal. If a new
version (9.5) is the cure then why can't I find it? I want my MSN!!!

MWMikey

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle" again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[Earle Horton]

New version as far as I have it is 9.60.0053.200, but if you have a
different plan then it could be greater or less. In other words just
because I have this version doesn't mean you would get it. I am a Qwest DSL
customer and Qwest gets to control when I get access to versions and to add
"enhancements" to the MSN Premium software. The people running your
program, even if it is MSFT themselves, do the same for you.

I had the non-stop reboot thing too, gave up on MSN for a month or two,
installed Vista Ultimate, and then after reading your post today tried it
again. MSN Explorer installed and ran great just like the perfect Internet
suite that it is. Could have been Ultimate install, any of several Windows
updates or even a minor update in MSN Explorer, that made it work.

If you are paying $9.95 a month just for MSN Premium, then (snicker,
snicker) Imho you are being ripped off, or ripping off yourself. I use it
because it is included "free" with my Qwest DSL subscription. IE7 has all
the features you need, except for MSN accounts management. (Why would you
need that without MSN?) You could pay $19.95 a year, get Hotmail Plus, and
use pop3 to access your mail. If you needed other msn/live/hotmail
addresses you could use linked Live IDs instead of MSN secondary accounts.

I used MSN Mail for several years, then switched to Outlook Express with
pop3 beginning of 2007 and now I use Outlook with Outlook Connector, all
with the same "@msn.com" address.

"Berit Benson Community Leader - MSN Internet Access" says that MSN Explorer
has worked on Vista 64 for her "for over a year", but as a former MSFT
employee I know how that all works. Got to be running Ultimate, and a whole
team of developers and test engineers was involved in shoe-horning the
program onto her computer. In my case it took luck and/or persistence, and
I am sure the program is busily corrupting its own or some other program's
data files even as I write this... ;^)

Cheers,

Earle

Post by MWMikey
-- Berit Benson,
Maybe you didn't understand the problem.. I pay a fee each month to have
access to MSN Premium. I used it without any problems for several years ver
9.?.
so I didn't expect to have a compatibility problem. I installed Windows Live
as before and it all worked except the mail. I tried the msn intaller. It
worked until reboot then caused a major crash for windows (non stop
rebooting). Try to imagine. I don't know if the new version of Live was the
cause or the MSN. I uninstalled them and was back to normal. If a new
version (9.5) is the cure then why can't I find it? I want my MSN!!!
MWMikey

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle"
again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example,
is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on
my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and
my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP
Pro
machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[MWMikey]

I've been using the online site to view my mail for months now and I am
becoming "Disturbed". How microsoft can do this stuff to me is beyond my
understanding. Are they trying to get me to look for another company to
provide my Disk Operating needs? If Windows Live is not compatible with MSN
or Vista or any other microsoft product has compatibility with ANY other
microsoft product why do they release it? If 64 bit versions need LUCK to
even work then don't sell them to us until they have been honed to at least
work with other microsoft products. More and more there are company's out
there that have no problem at all with charging people for services that need
LUCK to even work at all. "Distrubing?"

Mike W. Mancil
--
MWMikey

Post by Earle Horton
New version as far as I have it is 9.60.0053.200, but if you have a
different plan then it could be greater or less. In other words just
because I have this version doesn't mean you would get it. I am a Qwest DSL
customer and Qwest gets to control when I get access to versions and to add
"enhancements" to the MSN Premium software. The people running your
program, even if it is MSFT themselves, do the same for you.
I had the non-stop reboot thing too, gave up on MSN for a month or two,
installed Vista Ultimate, and then after reading your post today tried it
again. MSN Explorer installed and ran great just like the perfect Internet
suite that it is. Could have been Ultimate install, any of several Windows
updates or even a minor update in MSN Explorer, that made it work.
If you are paying $9.95 a month just for MSN Premium, then (snicker,
snicker) Imho you are being ripped off, or ripping off yourself. I use it
because it is included "free" with my Qwest DSL subscription. IE7 has all
the features you need, except for MSN accounts management. (Why would you
need that without MSN?) You could pay $19.95 a year, get Hotmail Plus, and
use pop3 to access your mail. If you needed other msn/live/hotmail
addresses you could use linked Live IDs instead of MSN secondary accounts.
I used MSN Mail for several years, then switched to Outlook Express with
pop3 beginning of 2007 and now I use Outlook with Outlook Connector, all
"Berit Benson Community Leader - MSN Internet Access" says that MSN Explorer
has worked on Vista 64 for her "for over a year", but as a former MSFT
employee I know how that all works. Got to be running Ultimate, and a whole
team of developers and test engineers was involved in shoe-horning the
program onto her computer. In my case it took luck and/or persistence, and
I am sure the program is busily corrupting its own or some other program's
data files even as I write this... ;^)
Cheers,
Earle

Post by MWMikey
-- Berit Benson,
Maybe you didn't understand the problem.. I pay a fee each month to have
access to MSN Premium. I used it without any problems for several years ver
9.?.
so I didn't expect to have a compatibility problem. I installed Windows Live
as before and it all worked except the mail. I tried the msn intaller. It
worked until reboot then caused a major crash for windows (non stop
rebooting). Try to imagine. I don't know if the new version of Live was the
cause or the MSN. I uninstalled them and was back to normal. If a new
version (9.5) is the cure then why can't I find it? I want my MSN!!!
MWMikey

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle"
again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example,
is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on
my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and
my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been
using the
Windows Live apps, mail and messenger, for a few weeks. The XP
Pro
machine
that I have been running MSN Explorer on finally gave up the ghost
and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would
automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[Earle Horton]

If you have a paid MSN Premium account then you have the right to phone
support for your problem.

Outlook versions 2003 and 2007 work just dandy under Vista to access your
MSN mail account.

Windows Live Mail (http://download.mail.com) does too but I hesitate to
recommend it because it is really beta quality.

Pop3/smtp has been enabled for accounts in the UK, US, Brazil and other
places. This means that practically any email client will work, including
the Windows Mail program that comes with your copy of Vista. Pop3/smtp has
been enabled for Hotmail free accounts. It should work just dandy with
Vista.

Earle

Post by MWMikey
I've been using the online site to view my mail for months now and I am
becoming "Disturbed". How microsoft can do this stuff to me is beyond my
understanding. Are they trying to get me to look for another company to
provide my Disk Operating needs? If Windows Live is not compatible with MSN
or Vista or any other microsoft product has compatibility with ANY other
microsoft product why do they release it? If 64 bit versions need LUCK to
even work then don't sell them to us until they have been honed to at least
work with other microsoft products. More and more there are company's out
there that have no problem at all with charging people for services that need
LUCK to even work at all. "Distrubing?"
Mike W. Mancil
--
MWMikey

Post by Earle Horton
New version as far as I have it is 9.60.0053.200, but if you have a
different plan then it could be greater or less. In other words just
because I have this version doesn't mean you would get it. I am a Qwest DSL
customer and Qwest gets to control when I get access to versions and to add
"enhancements" to the MSN Premium software. The people running your
program, even if it is MSFT themselves, do the same for you.
I had the non-stop reboot thing too, gave up on MSN for a month or two,
installed Vista Ultimate, and then after reading your post today tried it
again. MSN Explorer installed and ran great just like the perfect Internet
suite that it is. Could have been Ultimate install, any of several Windows
updates or even a minor update in MSN Explorer, that made it work.
If you are paying $9.95 a month just for MSN Premium, then (snicker,
snicker) Imho you are being ripped off, or ripping off yourself. I use it
because it is included "free" with my Qwest DSL subscription. IE7 has all
the features you need, except for MSN accounts management. (Why would you
need that without MSN?) You could pay $19.95 a year, get Hotmail Plus, and
use pop3 to access your mail. If you needed other msn/live/hotmail
addresses you could use linked Live IDs instead of MSN secondary accounts.
I used MSN Mail for several years, then switched to Outlook Express with
pop3 beginning of 2007 and now I use Outlook with Outlook Connector, all
"Berit Benson Community Leader - MSN Internet Access" says that MSN Explorer
has worked on Vista 64 for her "for over a year", but as a former MSFT
employee I know how that all works. Got to be running Ultimate, and a whole
team of developers and test engineers was involved in shoe-horning the
program onto her computer. In my case it took luck and/or persistence, and
I am sure the program is busily corrupting its own or some other program's
data files even as I write this... ;^)
Cheers,
Earle

Post by MWMikey
-- Berit Benson,
Maybe you didn't understand the problem.. I pay a fee each month to have
access to MSN Premium. I used it without any problems for several years ver
9.?.
so I didn't expect to have a compatibility problem. I installed Windows Live
as before and it all worked except the mail. I tried the msn intaller. It
worked until reboot then caused a major crash for windows (non stop
rebooting). Try to imagine. I don't know if the new version of Live was the
cause or the MSN. I uninstalled them and was back to normal. If a new
version (9.5) is the cure then why can't I find it? I want my MSN!!!
MWMikey

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not
get
the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle"
again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to
Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year
would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64
laptop
that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail,
I
cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and
installed
"the
latest MSN software" just now, which turned out to be
9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com
or
from
partner sites if MSN is offered via a DSL subscription, for example,
is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on
my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and
my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been
using the
Windows Live apps, mail and messenger, for a few weeks. The XP
Pro
machine
that I have been running MSN Explorer on finally gave up the ghost
and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The
"event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message
saying
that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would
automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[...winston]

Pop3 access is available for:
<qp>
Free Hotmail accounts(located in the United States, Brazil, United Kingdom, Canada, Australia, France, Japan, Spain, Germany,
Italy, and the Netherlands) – effective Jan and Feb 2009
</qp>

Note:
- Pop3 does not mirror the web based folders like MSn Explorer, Windows Live, or the Outlook Connector.
- Only messages from the Inbox are downloaded.
- Downloaded Inbox messages are will be removed from the web server unless the email client is pre-configured to leave messages on
the server
- to access other folders e.g. Junk Mail and/or user folders created in Msn Explorer, the web interface, WLMail, or the Outlook
Connector on has to visit the web site or use WLM or the Outlook Connector.
--
...winston
ms-mvp mail

If you have a paid MSN Premium account then you have the right to phone support for your problem.
Outlook versions 2003 and 2007 work just dandy under Vista to access your MSN mail account.
Windows Live Mail (http://download.mail.com) does too but I hesitate to recommend it because it is really beta quality.
Pop3/smtp has been enabled for accounts in the UK, US, Brazil and other places. This means that practically any email client
will work, including the Windows Mail program that comes with your copy of Vista. Pop3/smtp has been enabled for Hotmail free
accounts. It should work just dandy with Vista.

[Kennemax]

Well let me add to the woes of many "real" (not MS employees) posting here.
I went out and bought a new HP Pavilion computer running a 64-bit version of
Vista Home Premium and tried to get it up and running today.........all day
from 6AM to 6PM. Everything was fine until I downloaded and installed MSN
Premium software. It goes into a continual reboot mode just as others have
described. The only way to stabilize it is to disconnect the network cable
and then uninstall MSN Premium. I had resisted migrating to Vista for a long
time and this is an example of why I hate this stuff. A terrible "out of the
box" experience. A wasted, frustrating day with an hour or more on the phone
to India support team, system restore, etc. etc. all to no avail, until I
discovered for myself what the culprit was ! Stupid ! No wonder there are
those willing to overpay for a Mac to avoid this nonsense !

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle" again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[StephenB]

Where did you install MSN Explorer from? A CD or via download from the member
center site?
-steve

Post by Kennemax
Well let me add to the woes of many "real" (not MS employees) posting here.
I went out and bought a new HP Pavilion computer running a 64-bit version of
Vista Home Premium and tried to get it up and running today.........all day
from 6AM to 6PM. Everything was fine until I downloaded and installed MSN
Premium software. It goes into a continual reboot mode just as others have
described. The only way to stabilize it is to disconnect the network cable
and then uninstall MSN Premium. I had resisted migrating to Vista for a long
time and this is an example of why I hate this stuff. A terrible "out of the
box" experience. A wasted, frustrating day with an hour or more on the phone
to India support team, system restore, etc. etc. all to no avail, until I
discovered for myself what the culprit was ! Stupid ! No wonder there are
those willing to overpay for a Mac to avoid this nonsense !

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle" again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900. Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for example, is fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore on my brand
new laptop i had for one day!!! i called msn and they are not compatible with
Vista Ultimate 64 bit so i wait........i hate internet explorer and my emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by
the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
***@mvps.org

[Earle Horton]

OP says, "...I downloaded and installed MSN Premium software..." It looks
like the web site.

I had several failures trying to get this software working on 32-bit Vista,
but now it is working great. I would avoid saying that this fellow is doing
something wrong. There is obviously a problem with MSN Explorer or MSN
Installer here.

Earle

Post by StephenB
Where did you install MSN Explorer from? A CD or via download from the member
center site?
-steve

Post by Kennemax
Well let me add to the woes of many "real" (not MS employees) posting here.
I went out and bought a new HP Pavilion computer running a 64-bit version of
Vista Home Premium and tried to get it up and running today.........all day
from 6AM to 6PM. Everything was fine until I downloaded and installed MSN
Premium software. It goes into a continual reboot mode just as others have
described. The only way to stabilize it is to disconnect the network cable
and then uninstall MSN Premium. I had resisted migrating to Vista for a long
time and this is an example of why I hate this stuff. A terrible "out of the
box" experience. A wasted, frustrating day with an hour or more on the phone
to India support team, system restore, etc. etc. all to no avail, until I
discovered for myself what the culprit was ! Stupid ! No wonder there are
those willing to overpay for a Mac to avoid this nonsense !

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle"
again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for
example, is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore
on my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and
my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP
Pro
machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[Earle Horton]

I take back what I said. Now it is failing to detect connection to the
Internet, even though Internet Explorer 7 is connecting without problems.

Earle

Post by Earle Horton
OP says, "...I downloaded and installed MSN Premium software..." It looks
like the web site.
I had several failures trying to get this software working on 32-bit
Vista, but now it is working great. I would avoid saying that this fellow
is doing something wrong. There is obviously a problem with MSN Explorer
or MSN Installer here.
Earle

Post by StephenB
Where did you install MSN Explorer from? A CD or via download from the member
center site?
-steve

Post by Kennemax
Well let me add to the woes of many "real" (not MS employees) posting here.
I went out and bought a new HP Pavilion computer running a 64-bit version of
Vista Home Premium and tried to get it up and running today.........all day
from 6AM to 6PM. Everything was fine until I downloaded and installed MSN
Premium software. It goes into a continual reboot mode just as others have
described. The only way to stabilize it is to disconnect the network cable
and then uninstall MSN Premium. I had resisted migrating to Vista for a long
time and this is an example of why I hate this stuff. A terrible "out of the
box" experience. A wasted, frustrating day with an hour or more on the phone
to India support team, system restore, etc. etc. all to no avail, until I
discovered for myself what the culprit was ! Stupid ! No wonder there are
those willing to overpay for a Mac to avoid this nonsense !

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle"
again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is
not. Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be
9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for
example, is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore
on my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer
and my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been
using the
Windows Live apps, mail and messenger, for a few weeks. The XP
Pro
machine
that I have been running MSN Explorer on finally gave up the
ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say
what -- and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would
automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience
and know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

[StephenB]

Thanks, Earle. I missed that in my sleep deprived state.
As you know, some have reported no problems at all with installing MSN Explorer
on Vista, both x32 and x64, while others have had the troubles that the OP
mentioned. I don't have it installed on Vista x64, but it is working fine on an
x32 machine.
-steve

Post by Earle Horton
OP says, "...I downloaded and installed MSN Premium software..." It looks
like the web site.
I had several failures trying to get this software working on 32-bit Vista,
but now it is working great. I would avoid saying that this fellow is doing
something wrong. There is obviously a problem with MSN Explorer or MSN
Installer here.
Earle

Post by StephenB
Where did you install MSN Explorer from? A CD or via download from the member
center site?
-steve

Post by Kennemax
Well let me add to the woes of many "real" (not MS employees) posting here.
I went out and bought a new HP Pavilion computer running a 64-bit version of
Vista Home Premium and tried to get it up and running today.........all day
from 6AM to 6PM. Everything was fine until I downloaded and installed MSN
Premium software. It goes into a continual reboot mode just as others have
described. The only way to stabilize it is to disconnect the network cable
and then uninstall MSN Premium. I had resisted migrating to Vista for a long
time and this is an example of why I hate this stuff. A terrible "out of the
box" experience. A wasted, frustrating day with an hour or more on the phone
to India support team, system restore, etc. etc. all to no avail, until I
discovered for myself what the culprit was ! Stupid ! No wonder there are
those willing to overpay for a Mac to avoid this nonsense !

Post by MWMikey
I too have been using msn prem on my vista home prem 64 bit for several
years. I had to reinstall msn premium, due to hard disk crash.. Now I have
the same problem with the reboot thing you discussed. I also, can not get the
Live mail to work. It reports the mail store is missing, and some nonsence
about being out of memory. I now must read my mail on the msn web site.
has left me "up the creek without a paddle"
again.......................
!!
MWMikey

Post by StephenB
I can't speak from personal experience yet, but I'm referring to Berit's post of
10/23 in the newsgroup. Her comment about using it for over a year would seem to
indicate that 9.5 also works on x64 Vista.
-steve
Thread-Topic: MSN Premium Question for Vista System
thread-index: Ack1YSAVWrfeF+VaQ92M59HwF1MvrQ==
Subject: RE: MSN Premium Question for Vista System
Date: Thu, 23 Oct 2008 15:46:02 -0700
Lines: 45
Hi Lynn,
I work on the MSN Explorer product team, and I can assure you that MSN
Explorer does work on Vista 64. In fact, I have an HP Vista 64 laptop that
has been running it for over a year.
The latest version (9.6) was specifically tested for Vista 64 (both Vista
Gold and Service Pack 1) compatibility. Our previous version (9.5) also runs
on Vista 64.
Since Sympatico offers different security products than MSN Retail, I cannot
speak to their Vista 64 compatibility.
Thank you for taking the time to post your inquiry. We are in the process
of updating the Sympatico Support team with this information.
Take care,
Berit Benson
Community Leader - MSN Internet Access

Post by Earle Horton
Are you sure? A post by Ravi Tejpal dated 10/17/2008 says it is not.
Also
Qwest users are still getting MSN Explorer version 9.50.0039.1900.
Postings
in this discussion group give the impression that 9.6 is the current
version. I went to membercenter.msn.com and downloaded and installed "the
latest MSN software" just now, which turned out to be 9.50.0039.1900.
Sandi, your MSN emails can be accessed using Outlook, Outlook Connector,
Outlook Express, Windows Live Mail and the Hotmail/Live web portal.
Btw information on Microsoft Downloads says that Outlook Connector is
compatible with Outlook 2003 and 2007, but I am apparently using it
successfully on this computer with Outlook 2002.
Earle

Post by StephenB
MSN Explorer, available for subscribers from membercenter.msn.com or from
partner sites if MSN is offered via a DSL subscription, for
example, is
fully
compatible with Vista 64 bit already.
-steve

Post by Sandi
I had the exact samething happen and i had to do a system restore
on my
brand
new laptop i had for one day!!! i called msn and they are not
compatible
with
Vista Ultimate 64 bit so i wait........i hate internet explorer and
my
emails
are all on msn so its really inconvenient. hope msn comes out with a
compatible version soon!!!

I have a 64 bit implementation of Vista Ultimate. I have been
using the
Windows Live apps, mail and messenger, for a few weeks. The XP
Pro
machine
that I have been running MSN Explorer on finally gave up the
ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what --
and
that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course
because by
the
time I read the message and pondered on why I would get it --
remember,
I
have the latest Windows Live Messenger -- the machine would
automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN.
That
took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and
know
how
to resolve this issue?
Thanks in advance,
Howard

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
***@mvps.org

[BobbyGene]

I had a simular problem, found the solution, and posted it somewhere in this
discussion group, and can't find it now. But: Turn off you firewall, that had
me confused that my MSN Connection Center was trying to "dial up" since the
"LAN" check box was missing from my settings window; I kept getting error
number 2, 215 and 8010; all directing me to have lost my connection to the
internet. After installing my MSN, I added all of the MCC and MSN ".exe"
files to the "Allow" column of my firewall, and have had no problems since.
Stay with your MSN or Windows Live Messenger, and don't try to use the new
Live beta yet. The beta will throw you for a loop also.

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

[Ravi Tejpal]

"Namaste" to everybody:

Friends I am working with Verizon DSL connections and customers are coming
to us that are not able to install or use MSN software in the Windows Vista
64 bit systems and Yes it is a member center edition the link for that is:
membercenter.msn.com/download.aspx

[Earle Horton]

Post by Ravi Tejpal
Friends I am working with Verizon DSL connections and customers are coming
to us that are not able to install or use MSN software in the Windows Vista
membercenter.msn.com/download.aspx

Chances are pretty good that that link is only valid for Verizon DSL
customers logged in to their MSN account. I can load the same link, but I
get the Qwest DSL branded version of MSN. Maybe they're the same download,
maybe not. I can't run the Qwest DSL version under 32-bit Vista either. It
installs and everything looks good for about a minute after I log on. Then
whether I start MSN Explorer or not Windows encounters a serious error and
has to restart. Removal of MSN Explorer is the only way to stop it from
happening.

We have had reports here from some users that it works, and from others that
it doesn't. If you are Verizon Customer Support then you have to raise the
issue with MSN Customer Support. Qwest is promoting Windows Live as the
replacement for MSN, but if the customer doesn't have XP or Vista or
adequate hardware then that is not going to work for him.

Cheers,

Earle

[lkk324]

So I am new here.......just got a dell studio 17 laptop with vista 64 on it.
Went to download msn and WAHLAH....total confusion. DId the same thing that
you all talked about with the error and all. So are you telling me that we
cannot use our msn email? I HATE going through IE. I hate how the email
looks...blah blah blah....Wouldnt you think that microsoft would atleast make
a product that is compatable with its own email....grrrr Is there no way
around this??? Any future site if a patch or upgrade that will work with msn?

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

[Earle Horton]

See my other post in this group. Sometimes it works, sometimes it doesn't.
To answer your question, no, Microsoft would not at least make a product
that is compatible with its own email.

One recourse that you have is to call Verizon Customer Support. Navigate to
http://support.msn.com and sign in with your Verizon MSN user name and
password. If they are like Qwest they won't know anything about this issue,
they will tell you that MSN is incompatible with 64-bit Vista, they will
blame you for it not working, etc.

Have you tried Outlook or Windows Live Mail? Both are capable of accessing
MSN Hotmail.

Cheers,

Earle

Post by lkk324
So I am new here.......just got a dell studio 17 laptop with vista 64 on it.
Went to download msn and WAHLAH....total confusion. DId the same thing that
you all talked about with the error and all. So are you telling me that we
cannot use our msn email? I HATE going through IE. I hate how the email
looks...blah blah blah....Wouldnt you think that microsoft would atleast make
a product that is compatable with its own email....grrrr Is there no way
around this??? Any future site if a patch or upgrade that will work with msn?

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

[Dee]

I have had trouble also in early 2009.
Still waiting for a PATCH or solution.
Toshiba laptop running 64 bit Vista.
Install of MSN premium software causes computer to go into an endless reboot
cycle. Both MS and Verison had me reformat HD several times.
i currently access my email through Hotmail -but am not happy with this
option.
Do not like the way the email program works.
Cannot drag/drop photos or flies-
Cannot make additional storage folders, even composing an email is different.
Cant highlight and drag words to rearrange an email.
Very frustrated-no help from MS or Verizon as they all seem cluselss about
this issue.
Has there been any updates in the past year on this problem?
Is it possible for me to change my OS from Vista 64 bit to windows 7 and
have it work properly-
and if so-what disadvantages will there be regarding my computer running on
a different bit system?
(not sure if i am expressing my concern correctly)
thanks for any help.
drm
--
Dee from NJ

Post by Earle Horton
See my other post in this group. Sometimes it works, sometimes it doesn't.
To answer your question, no, Microsoft would not at least make a product
that is compatible with its own email.
One recourse that you have is to call Verizon Customer Support. Navigate to
http://support.msn.com and sign in with your Verizon MSN user name and
password. If they are like Qwest they won't know anything about this issue,
they will tell you that MSN is incompatible with 64-bit Vista, they will
blame you for it not working, etc.
Have you tried Outlook or Windows Live Mail? Both are capable of accessing
MSN Hotmail.
Cheers,
Earle

Post by lkk324
So I am new here.......just got a dell studio 17 laptop with vista 64 on it.
Went to download msn and WAHLAH....total confusion. DId the same thing that
you all talked about with the error and all. So are you telling me that we
cannot use our msn email? I HATE going through IE. I hate how the email
looks...blah blah blah....Wouldnt you think that microsoft would atleast make
a product that is compatable with its own email....grrrr Is there no way
around this??? Any future site if a patch or upgrade that will work with msn?

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger available and
asking me if I wanted to upgrade. It didn't matter of course because by the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard

[Earle Horton]

I like Outlook.

Earle

Post by Dee
I have had trouble also in early 2009.
Still waiting for a PATCH or solution.
Toshiba laptop running 64 bit Vista.
Install of MSN premium software causes computer to go into an endless reboot
cycle. Both MS and Verison had me reformat HD several times.
i currently access my email through Hotmail -but am not happy with this
option.
Do not like the way the email program works.
Cannot drag/drop photos or flies-
Cannot make additional storage folders, even composing an email is different.
Cant highlight and drag words to rearrange an email.
Very frustrated-no help from MS or Verizon as they all seem cluselss about
this issue.
Has there been any updates in the past year on this problem?
Is it possible for me to change my OS from Vista 64 bit to windows 7 and
have it work properly-
and if so-what disadvantages will there be regarding my computer running on
a different bit system?
(not sure if i am expressing my concern correctly)
thanks for any help.
drm
--
Dee from NJ

Post by Earle Horton
See my other post in this group. Sometimes it works, sometimes it doesn't.
To answer your question, no, Microsoft would not at least make a product
that is compatible with its own email.
One recourse that you have is to call Verizon Customer Support. Navigate to
http://support.msn.com and sign in with your Verizon MSN user name and
password. If they are like Qwest they won't know anything about this issue,
they will tell you that MSN is incompatible with 64-bit Vista, they will
blame you for it not working, etc.
Have you tried Outlook or Windows Live Mail? Both are capable of accessing
MSN Hotmail.
Cheers,
Earle

Post by lkk324
So I am new here.......just got a dell studio 17 laptop with vista 64
on
it.
Went to download msn and WAHLAH....total confusion. DId the same thing that
you all talked about with the error and all. So are you telling me
that
we
cannot use our msn email? I HATE going through IE. I hate how the email
looks...blah blah blah....Wouldnt you think that microsoft would
atleast
make
a product that is compatable with its own email....grrrr Is there no way
around this??? Any future site if a patch or upgrade that will work
with
msn?

I have a 64 bit implementation of Vista Ultimate. I have been using the
Windows Live apps, mail and messenger, for a few weeks. The XP Pro machine
that I have been running MSN Explorer on finally gave up the ghost and I
switched it out with the new 64 bit machine.
This morning I downloaded and installed MSN without event. The "event"
occurred when I restarted the machine.
Immediately upon Vista starting up I get an error message saying that
windows has encountered a serious error -- it doesn't say what -- and that
it will shut down in one minute. Almost simultaneously I get another
message saying that there is a newer version of MSN Messenger
available
and
asking me if I wanted to upgrade. It didn't matter of course because
by
the
time I read the message and pondered on why I would get it -- remember, I
have the latest Windows Live Messenger -- the machine would automatically
re-boot.
I finally had to force it to boot in safe mode and remove MSN. That took
care of the error and I'm back stable again.
My question is "Should I be able to run MSN Explorer -- I like it,
especially the photo sharing -- on a 64 bit Vista Ultimate platform?
If the answer is yes, does anyone have any similar experience and know how
to resolve this issue?
Thanks in advance,
Howard