Discussion:
MSN Premium log in issues
(too old to reply)
Brian
2010-07-21 04:42:34 UTC
Permalink
I purchased a new windows 7 laptop and downloaded the latest MSN premiun
client. It loaded fine, but will not hook up to the server. I get an error
message that the Windows Live ID cannot verify my password or email address.
I am running McAfee 2009 virus protection. I tried turning off the McAfee,
but still got the same error message. Any suggestions on what setting in
MSN, MS Explorer or McAfee might be causing the issue?

I have 3 other machines running with the same basic configuration with no
issues and my password does work.
--
Brian
StephenB
2010-07-21 08:37:14 UTC
Permalink
On the new PC, can you log in with the LiveID to www.hotmail.com or other LiveID
enabled web site using the web browser?
-steve
Post by Brian
I purchased a new windows 7 laptop and downloaded the latest MSN premiun
client. It loaded fine, but will not hook up to the server. I get an error
message that the Windows Live ID cannot verify my password or email address.
I am running McAfee 2009 virus protection. I tried turning off the McAfee,
but still got the same error message. Any suggestions on what setting in
MSN, MS Explorer or McAfee might be causing the issue?
I have 3 other machines running with the same basic configuration with no
issues and my password does work.
--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
***@mvps.org

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